Congratulations to UJET on their recent $25 million Series B fundraise! UJET’s software lets customers reach support agents directly in a smartphone app, on the web or by phone. Anand Janefalkar, founder and chief executive officer of UJET, says the company gives equal priority to all channels, so customers get the same quality of service whether they start an in-app chat or call an 1-800 number.
We caught up with CEO, Anand Janefalkar, and here are a few interesting details about him!
If you could have a giant billboard with anything on it, located anywhere, what would you have it say and why?
Make support your competitive advantage with UJET.
If you could have one superpower, what would you choose and why?
The ability to spot genuine passion because passionate people working together can solve any problem.
What is your favorite thing in your house? Why?
My Internet service. It’s Google Fiber, which is fast and reliable.
What is your favorite photograph of all time? Why?
It’s a photograph of the Ford Model T 150. It reminds me of the iconic quote often attributed to Henry Ford: If I had asked people what they wanted, they would have said faster horses. The picture is a reminder of how innovation can help solve customer problems.
Best 3 books you have read this past year?
Jonathan Livingston Seagull by Richard Bach
Shoe Dog by Phil Knight
Lord of the Rings Trilogy by J.R. Tolkien
Thank you, Anand, we look forward to many milestones ahead!